Process mapping dates back to the early flow process chart by Frank and Lillian Gilbreth which they unveiled in 1921 as part of his propheticallytitled talk Process Charts—First Steps in Finding the One Best Way They introduced it by saying "Every detail of a process is more or less affected by every other detail;Processes and expectations in place to prevent the S&OP process from bogging down, or drifting into unproductive, unfocused efforts BE AN S&OP LEADER Because you are the champion of the team tasked with implementing the S&OP process, you must research what happened previously You have to ask questions to find answersTherefore the entire process must be presented in such
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